Faq – Shivcrafts

What is the difference between all 5 Aarti Machine models?

Simple: base Aarti Machine for daily aarti. Shankh Naad: base model with Shankh sound. Shankh + Mayur Naad: combined Shankh and Mayur sound experience. Mantra: 7 Mantra plus Shankh Naad and Shankh + Mayur Naad. All in One: 7 Mantra, Shankh Naad, Shankh + Mayur Naad, Bluetooth, AUX, USB, memory card and remote.

Which model should I choose for my family?

Choose Simple if you want the most basic daily aarti setup. Choose Shankh Naad if your family loves Shankh sound. Choose Shankh + Mayur Naad for a richer devotional sound. Choose Mantra if you want built-in mantra playback. Choose All in One if you want the complete feature set and easiest gifting choice.

What sounds does the Aarti Machine produce?

Every model is made for daily pooja, but the sound features change by model. Simple is the base model, Shankh Naad adds Shankh sound, Shankh + Mayur Naad adds the combined Shankh and Mayur sound experience, Mantra adds 7 mantra playback, and All in One adds mantra, Shankh/Mayur sounds plus Bluetooth, AUX, USB, memory card and remote support.

How do I use the Aarti Machine?

Simply plug the machine into any normal socket (comes with power cable), turn it on, and adjust the tempo and volume controls as per your preference. No installation or technical knowledge required!

What comes inside the box?

You receive the selected Aarti Machine model with the required power cable/accessories shown on the product page. For All in One, connectivity and remote-related items are included as per the product listing. If you want us to confirm the exact box contents before ordering, message us on WhatsApp.

What is the warranty period?

All our Aarti machines come with a 2-year warranty. We provide hassle-free replacement or service within 24 months of purchase for any manufacturing defects.

Is COD (Cash on Delivery) available?

Yes, we offer Cash on Delivery (COD) for all orders across India. You can also pay online using credit/debit cards, UPI, or net banking.

What is the shipping time?

We offer free shipping across India. Orders are typically delivered within 5-7 business days. You'll receive tracking information once your order is dispatched.

Is this suitable for home use or temples?

Yes. Simple and Shankh Naad are great for daily home mandir use. Shankh + Mayur Naad is better when you want a richer temple-like sound. Mantra is best if your family wants built-in mantra playback. All in One is best for bigger mandirs, gifting and full control with Bluetooth, AUX, USB, memory card and remote.

Which models include 7 Mantra?

7 Mantra is included in Mantra model and All in One model. Simple, Shankh Naad and Shankh + Mayur Naad do not include 7 Mantra playback.

Which model has Bluetooth, AUX, USB, memory card and remote?

All in One is the full-feature model with Bluetooth, AUX, USB, memory card and remote support. It is best if you want to play your own audio, use external inputs, or operate the machine from a distance.

What is Shankh Naad?

Shankh Naad is the devotional conch sound used in pooja and temple rituals. If your family specifically loves the Shankh sound during aarti, choose Shankh Naad model or any higher model that includes it.

What is Shankh + Mayur Naad?

Shankh + Mayur Naad gives a richer devotional sound experience by combining Shankh with Mayur-style naad. It is a good upgrade if you want a more special temple-like atmosphere than the base model.

Is the Simple model only a base model?

Yes. Simple is the base model for customers who want a clean daily aarti setup without extra sound features like Shankh, Mayur, mantra playback or connectivity.

Can All in One play my own bhajan or aarti audio?

Yes. All in One is made for customers who want extra audio flexibility with Bluetooth, AUX, USB and memory card support. It is the best choice if you want to use your own devotional audio along with built-in features.

Which model comes with remote control?

Remote control support is part of the All in One model. If remote operation is important for your home mandir or temple setup, choose All in One.

Can elders use it easily?

Yes. The machine is designed for simple daily use. Plug it in, switch it on, and adjust the sound as needed. If you are buying for parents or grandparents, our WhatsApp team can also help you choose the easiest model.

Does it need installation or a technician?

No installation is needed. It is a plug-and-play machine for normal home use. Open the box, connect the power cable, switch it on and start aarti.

Can I control volume and speed?

Yes, the machine is designed with easy controls so you can adjust the aarti sound experience according to your home mandir, room size and family preference.

Does it run on battery or electricity?

The Aarti Machine runs on electricity through a normal power socket. A power cable is included in the box.

How much space do I need to keep the machine?

It is designed for home mandirs, side tables and pooja spaces. For exact fit, check the product images and dimensions on the product page, or send us a photo/measurement of your mandir on WhatsApp and we will guide you.

Can I use it every morning and evening?

Yes. The machine is made for regular daily pooja use. Use it on a stable surface, keep it dry, and switch it off after your aarti is complete.

Can I use it during festivals and special pooja?

Yes. It is suitable for daily aarti, festival pooja, housewarming, shop opening, family functions and mandir use. For longer events, use it responsibly and avoid leaving it unattended.

Is it a good gift for parents or elders?

Yes. Many customers buy it as a devotional gift for parents, grandparents, housewarming, festivals and mandir setup. If you are confused between models, All in One is the safest premium gifting option.

Can I send it as a gift to another city?

Yes. Add the receiver's delivery address during checkout. If it is a gift for parents or elders, you can also message us on WhatsApp so we can help you choose the most suitable model.

How long does delivery take in Gujarat and other states?

Delivery is usually faster in Gujarat, around 3-5 days. For most other Indian locations, delivery usually takes 5-7 days. Tier-3 or remote areas can take around 7-10 days depending on courier serviceability.

Is shipping free?

Yes, free shipping is available on Aarti Machine orders across India. Final delivery availability is shown during checkout.

What if my product is damaged during delivery?

Please message us on WhatsApp with your order number, unboxing photos or video, and issue details. Our support team will guide you with replacement or service steps as per policy.

What does the 2-year warranty cover?

The 2-year warranty covers manufacturing defects and functional issues under normal use. Physical damage, water damage, mishandling or unauthorized repair are not covered.

Do you offer prepaid discount or coupons?

Offers can change from time to time. If a prepaid offer or coupon is active, it will be visible on the product page or during checkout. You can also ask our WhatsApp team before ordering.

How will I get order updates after purchase?

After your order is placed and dispatched, tracking details are shared through the available contact details on your order. You can also message us on WhatsApp with your order number for quick updates.

Can I ask someone before choosing a model?

Yes. Message us on WhatsApp and tell us your home mandir size, who will use it, and which sound features you want. We will suggest the right model for your family.

How should I clean and maintain it?

Use a soft dry cloth for regular cleaning. Avoid water, harsh chemicals, wet wiping on electrical parts, and rough handling. Keep the machine covered or dust-free when not in use.

Can I keep it near diya, flowers or water?

Keep the machine on a stable dry surface. It is fine to keep it near your pooja setup, but avoid direct contact with water, oil, flame, heavy flowers or loose cloth that can touch moving parts.

Is it safe around children?

It is an electrical devotional product, so keep it away from small children during operation. Adults should switch it on/off and make sure children do not touch moving or electrical parts.

Will the sound be exactly the same in every room?

The sound experience can vary slightly based on room size, wall echo, placement and model. Smaller closed mandir spaces can feel louder, while larger rooms may need a higher-feature model like Mantra or All in One.

What if Bluetooth, AUX, USB or remote does not work?

First check the model, because these features are available in All in One. If you ordered All in One and need setup help, message us on WhatsApp with your order number and a short video of the issue. Our team will guide you step by step.

Do you take bulk orders for temples, shops or gifting?

Yes. For mandirs, shops, corporate gifting or family bulk orders, contact us on WhatsApp with quantity, city and preferred model. We will help with model selection and availability.

What if I am confused and order the wrong model?

Before ordering, the safest option is to message us on WhatsApp for model guidance. If you have already ordered, contact us as early as possible with your order number so we can check what can be done before dispatch.

How do I claim warranty or service support?

Message us on WhatsApp with your order number, product photo/video and issue details. Our team will review it and guide you for troubleshooting, service, repair or replacement as per warranty policy.

Which languages can your team support?

Our team can help in Hindi, Gujarati and English for model selection, order support, delivery questions and basic setup guidance.

Can I change address or phone number after ordering?

If the order has not been dispatched, message us on WhatsApp immediately with your order number and correct details. Once shipped, address changes depend on courier rules.

My tracking is not updating. What should I do?

Tracking can take some time to update after dispatch. If it has not moved for more than 24-48 hours, share your order number on WhatsApp and we will check with the courier side.

Do you ship outside India?

For international delivery, please message us on WhatsApp before placing the order. Availability, charges and delivery timeline depend on destination and courier serviceability.

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FAQs - Aapke Sabhi Sawaalon Ka Seedha Jawaab